Microsoft Word Not Opening On Macbook

1. Microsoft Word Not Opening Mac
2. Microsoft Word Not Opening On Macbook Pro
3. Microsoft Word For The Mac
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Sep 21, 2020 • Filed to: Solve Mac Problems • Proven solutions

Open the Application Support folder, then the Microsoft folder, then the Office folder, and then the User Templates folder. Find the Normal.dotm file, and drag it to the desktop. Do you see the error? Quit Word, and drag Normal.dotm from your desktop to the Trash. Congratulations, this solved the problem. Quit Word, and restore the file to its original location. Word won't open on mac 1. Quit Word (File Quit), or Force Quit, or go to activity monitor, shut down Word process.You can even restart Mac. Turn off Wifi 3. Turn Wifi back on.

1. Click on the down arrow on the Open button and then click ‘Open’ followed by ‘Repair.’ One of the three mentioned methods shall fix the Word which was not being able to open on the Mac. However, if the third method also fails and the Word on the Mac remains unable to open, it is ideal to look for external help.
2. Your Mac computer will now be running in Safe Mode. Open Microsoft Word and check if the documents also open successfully. 5 Recover Not Opening Word Documents on Mac. Using some of the build-in recovery and diagnostic tools is a great start, and at least one of those solutions might work for you.

This is a query from one of the MS Word users on Mac that we have got recently. As you know, MS Word is a part of the Office suite, which is developed by Microsoft. Apart from Windows, it is also available for Mac and provides tons of utility features. Though, there are times when Word on Mac keeps crashing and users are not able to utilize its features or even save their existing files.

Don't worry! the issue is pretty common and can easily be fixed. In this guide, we will teach you why does Microsoft Word keep crashing on Mac and how to fix this problem in 8 different ways. Apart from that, we will also discuss how to recover Word document after a crashed Mac. Let's begin and start a quick MS Word troubleshooting on Mac.

Part 1: Why Microsoft Word Keeps Crashing on Mac?

Before we discuss issues to fix the Microsoft Word Mac crashing issues, it is important to note what could have caused the problem to begin with. In this way, you would be able to understand why does Word keeps crashing on Mac and can even avoid it in the future.

• Mostly, MS Word crashes because of a fault in the Office suite of the tool itself. Chances are that the application could not have been installed probably.
• You might be running an old or incompatible version of Word on your Mac.
• If you are using a pirated MS Word application, then it could have been corrupted as well.
• Sometimes, Mac doesn't give permissions to third-party applications (like Word), making them faulty to work.
• The source drive where MS Word has been installed could be corrupt as well.
• The location of the MS Word application could have been moved to someplace else.
• The application was crashed earlier or closed during processing, making it faulty or corrupt.
• Chances are that MS Word could have been infected by malware.

Part 2: How to Fix 'Microsoft Word Keeps Crashing on Mac'

The good news is that most of these problems can easily be resolved if we follow the right approach. Ideally, you can fix Microsoft Word keeps crashing issue with these solutions.

1. Check the Hard Drive Name

A faulty hard drive name is one of the most common issues for Word to malfunction. This is because Mac provides a more flexible way to name the hard drive while Windows has certain restrictions. If needed, you might need to change the hard drive name as well to fix this. Here's how you can check and rename hard drive on Mac to make it compatible with Word.

1. Just click on the Apple logo on the top left corner of the desktop and open the Applications tab. Go to the utility section to open the Disk Utility window.
2. Select your Mac hard drive from the left and view its name and other details on the right (under the 'Partitions' tab).
3. Make sure that the drive has a name and it should start from a character. While it can have numbers, it should not have all numbers or any special character. Make the needed changes to rename the hard drive.

Once the hard drive has been renamed, you can restart Mac and try accessing MS Word on it again.

2. Clear the AutoRecovery Folder

As you know, Auto-save is an inbuilt feature in MS Word that automatically saves the running document in the background. It allows us to fetch our files back if they are lost or closed unexpectedly. Though, sometimes the AutoRecovery folder might cause some clash with the application itself, making it faulty. Therefore, you can consider clearing it to fix Word on Mac keeps crashing.

1. To start with, simply launch Finder on your Mac, and from its menu, click on Go > Go to Folder.
2. Now, copy and paste the path '~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/' on your Mac (without the quotes).
3. As you click on 'Go', it will open the AutoRecovery folder on your Mac. From here, you can just delete the auto-saved files so that the folder would be cleared.

3. Reset the Word Preferences

Sometimes, the reason for Microsoft Word Mac crashing could be the wrong preferences on the application as well. To resolve this, you can reset the preferences altogether and try restarting Word.

1. Firstly, select the Word icon on the desktop and go to the Word > Preferences option from the menu.
2. As the Word Preferences tab would be opened, click on the 'File Locations' icon from here.
3. This will open the File Locations feature on the screen. Click on the 'User templates' option and choose to 'Reset' it.
4. You can also click on the 'Modify' button to view it. Here, you can see a 'Normal' file. You can cut and paste it to any other location (like your desktop) or simply move it to the Trash as well.

After resetting the Word preferences, restart the applications and check if it fixes MS Word crashing on Mac or not.

4. Save the Word Document to another Location

Apart from the MS Word application, there could be a problem with Mac storage. as well. For instance, if the particular partition or sector on the hard drive has been corrupted, then you should try to save your documents somewhere else. This will help you avoid Word crashing on Mac or prevent the loss of your important files as well.

1. Firstly, open the MS Word application on your Mac and try opening the file. If you are lucky, you would be able to open the file without the Word application crashing.
2. Quickly, go to the File menu and click on the 'Save As' option.
3. Now, browse to the location where you wish to save your Word document and give it the needed name.

Alternatively, you can also copy your MS Word file and just paste it to any other location as well.

5. Download and Install Word Updates

As stated previously, one of the reasons for Microsoft Word crashing on Mac could be an old version of the application. If the MS Word application has not been updated in a while, then it can encounter compatibility issues with Mac. The best way to fix MS Word crashing on Mac is by updating it. Not only will it fix the Microsoft Word Mac keeps crashing, but it will also make the application more secure by installing the needed patches.

1. Simply launch the Word application on your Mac and from its menu, go to Help > Check for Updates.
2. From here, you can enable the automatic update option if you want to. Make the relevant selection and click on the 'Check for Updates' button again.
3. In no time, MS Word will connect to its server and look for any recently available updates. Once it will notify you the same, you can just select the update and click on the 'Install' button.
4. Now, you can just wait for a while as Word would install the update and restart in the end to a stable version.

6. Create another User Account on Mac

Although it might sound surprising, there could be some issue with your user account on Mac as well. For instance, the account you are accessing might be blocked to use certain applications or there could be a clash with some commands. To avoid this problem and fix Microsoft Word keeps crashing on Mac, simply create another account on your system instead.

1. To start things, go to the Apple icon from the desktop and visit System Preferences.
2. Click on the 'Users & Groups' sections from here. Once its dedicated window will open, click on the lock icon at the bottom to make some changes in it.
3. You need to enter your administrator password to proceed. Afterward, click on the '+' icon to add a new account.
4. Simply enter basic details for the new account (like its type, name, and so on) and click on the 'Create User' button in the end.
5. If you want, you can create a different password for the new account and link it with the same iCloud account as well.

In the end, you can sign-out from the present account and log-in to the new account instead. Now, try to open MS Word and see if it resolves the problem or not.

7. Boot Mac in Safe Mode

Just like Windows, you can also boot your Mac system in a safe mode as well. The safe mode is mostly used for troubleshooting and it automatically turns on various secondary processes. In this way, you can check if there is a problem with the MS Word application itself or your Mac system. Here's how you can boot your Mac in safe mode and fix Microsoft Word crashing on Mac.

1. Simply turn on your Mac by pressing the power button. If you are already using it, then restart it instead.
2. As soon as you would hear the startup chime (or see Apple's logo), press the Shift key on the keyword.
3. Keep pressing it for the new few seconds as Mac would be restarted in the safe mode.
4. You can see 'Safe Mode' written at the top right corner of the screen now. Just log-in to any account and try accessing the MS Word application on it.

8. Run Disk Utility to Repair Crashed Word

If none of the above-listed techniques would fix MS Word crashing on Mac, then you can consider repairing the entire disk. Although it would take a lot of time, it will make sure that your Mac's disk would stay secure and in a healthy condition. To repair your Mac's disk and fix Word keeps crashing on Mac, follow these quick steps:

1. Look for the 'Disk Utility' option from the Spotlight and open it. Alternatively, from the main menu on Mac, click on Go > Utilities and launch the Disk Utility window.
2. From the left panel, you can select the primary disk on your system. In most of the cases, it is Macintosh HD. Now, click on the 'First Aid' option from its toolbar and confirm your choice.
3. As Mac would start repairing the disk, you can just wait for a while for the process to be completed.
4. Once it is done, restart your Mac and check if Microsoft Word keeps crashing on Mac or not.

Part 3: How to Recover Crashed Word Documents on Mac?

When an application crashes on Mac, we often end up losing its data. Similarly, if MS Word has been crashed while you were working on a document, then you might end up losing it forever. To avoid such an unwanted scenario, consider using Recoverit Data Recovery for Mac. It is one of the best data recovery tools for Mac that is used by leading experts. Developed by Wondershare, it provides a fast, easy, and highly secure way to get your data back. The application has a high data recovery rate and supports all the leading Word document extensions.

• With the help of Recoverit Data Recovery, you can get back your lost, deleted, or inaccessible Word files in a jiffy.
• The application supports all kinds of other data types too like photos, videos, PDFs, Excel sheets, emails, compressed files, and so much more.
• No matter what the situation is, Recoverit will help you in every possible data loss scenario like accidental deletion, corrupt storage, lost partition, etc.
• It follows different scanning modes, letting users save their time and get the expected results as well.

How to Fix Microsoft Word Keeps Crashing on a Mac?

How to Recover Word Document on Mac

To learn how to recover Word document after a crashed Mac, the following steps can be taken.

1. Select a target location

Simply launch Recoverit Data Recovery on your Mac and select a location where you wish to perform the scan. This would be the primary Macintosh HD in this case. Though, if you want, you can perform data recovery on an external device as well.

1. Scan for the lost files

As you would mark a source location and start the process, Recoverit will carefully scan the location. You are recommended to wait for a while so that the process can be completed without any trouble.

1. Preview and recover your Word files

When the data extraction process is completed, the application will let you preview the recovered content. Now, you can simply select the Word files you want back and save them to any secure place.

Part 4: Tips to prevent Word Keeps Crashing on Mac

If you don't want to suffer from an unexpected loss of data or MS Word crashing on Mac, then consider following these suggestions.

• Always make sure that the MS Word application is updated on your system. You can turn on the automatic update to save your time.
• Keep the real-time scanning of the firewall, so that the application would be safe from any malware attack.
• Don't turn off your Mac when MS Word is still running in the background.
• Try not to close any MS Word document in between or in an unexpected manner.
• Install MS Word in the primary partition on your Mac hard drive (if you have multiple partitions).
• Don't install MS Office from an unreliable source (or a pirated version). Buy it from Microsoft's official website to avoid any software-related issue.

Microsoft Word Not Opening Mac

Now when you know how to fix Microsoft Word keeps crashing on Mac, you would be able to resolve this issue like a pro. Apart from listing different fixes for Word crashing on Mac, we have also provided a quick solution to perform data recovery on Mac as well. With the help of Recoverit Data Recovery, you can easily get back any lost or deleted content in no time. Go ahead and download the Mac data recovery tool on Mac or share it with others to teach them how to recover crashed Word document on Mac.

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Oct 20,2020 • Filed to: Mac Recovery • Proven solutions

'My word keeps crashing on my Mac' - You might have read this query on various Mac forum sites. No matter how advanced and reliable the macOS is, it can still run into some problems. And the worst one is when an important app keeps crashing like MS Office. Whether the system is crashing when you open a particular file or it happens with every file, this erratic behavior impedes the ability to use Mac properly.

It is not only frustrating but sometimes, it also leads to data loss. Thus, in this article, you'll learn how to fix MS Word which is crashing and how to recover crashed word document on Mac. Just go through the article and you'll have all the answers to your problems.

Part 1. For Mac Users: Why Does Microsoft Word Keeps Crashing

Before you get down to the solution part, it is vital that you know why does Microsoft word keep crashing on Mac. The reasons can be listed down to the following points:

• The first and foremost problem is wrong or incomplete installation.
• You might be using an outdated or incompatible version of Word on your Mac.
• A third-party application might be causing the issue.
• The MS Word version is not original.
• The files are corrupted due to system crash or virus attack or due to some invalid characters.

All these reasons conclude that MS Word crash problem is more common than you realize. You'll often get prompted to either close the application or restart it. Luckily, you can solve the crashing issue with few simple and quick fixes.

Part 2. How to Solve 'Microsoft Word Keeps Crashing Mac' (5 Solutions)

Whether word keeps crashing Mac El Capitan or macOS High Sierra, Maverick, or Lion, the following methods will come in handy for all versions of macOS.

Solution 1. Reset the Word preferences and restart Mac

Mac system is very different than Windows OS and hence, the MS Word preferences are different too. in order to resolve the Microsoft word 2016 keeps crashing on Mac issue, the first thing you should try is to reset the preferences of Word for Mac. Follow the steps below to do this:

Step 1 Launch MS Word from the Desktop and click on the Word option. There you will see the Preferences option. Tap on it to open the main menu.

Step 2 In the Word preferences, you will see the File Locations icon. Click and you will be directed to a File Locations interface.

Step 3 Select the User Templates option and choose the Reset button.

Step 4 This will open up a folder where you will find a Normal.dotm file. Cut and paste the files on the desktop or any other location. You can also move the file to Trash to reset the preferences.

Close the application and restart it to check if the problem is fixed or not. Deleting the Normal file will resolve the issue in most circumstances, if not then there are still other fixes available.

Solution 2. Create a new account

Yes, you might think it is odd, but using a new account to access MS Word can help you. Maybe, MS word for Mac keeps crashing because you don't have the authority to use the application. If your user account is blocked to use a certain application, it leads to crashing issues. To avoid this, create a new account on Mac by following the steps below:

Step 1 Click on the Apple icon and select System Preferences option from the list. Select the Users & Groups tab and as the dedicated window opens up, click on the Lock icon at the bottom of the window to make some changes.

Step 2 Enter the Admin password and click on the '+' icon to add a new account.

Step 3 Provide your basic details for the new account like name, account type, etc. and hit the Create User button. You can also set a password for the new account if you want to and link it with iCloud too.

Now, sign out from the present account and log in with the new account on Mac. Try using MS Word and see if the problem still persists or not.

Solution 3. Run Repair Disk Permissions

Some users might not know about this but the Disk Utility has a feature called First Aid which can repair any application or the entire Mac disk. So, if Microsoft Word keeps crashing on Mac then try running the Disk utility to resolve this issue.

Step 1 Open Disk Utility from the utility window and select the Primary disk of your system.

Step 2 Switch to the First Aid tab and at the bottom of the window; you will see two options, i.e. Verify Disk Permissions and Repair Disk Permissions. Choose the Repair option and wait while the disk repair finishes.

When the disk is repaired, the problem will cease to exist and you will be able to use Word once again.

Solution 4. Run and open Word in Safe Mode

The Safe Mode in Mac is similar to Windows as it is used for troubleshooting problems. If MS word is crashing on Mac, then with the help of Safe Mode, you can check the problem with the Word application. Plus, you can fix the application as well.

Step 1 Restart your Mac and when you hear the chime sound, press the Shift key to enter the Safe mode. Keep the key pressed until you hear the Safe mode interface on the screen.

Step 2 Log in to your account and find the MS word application from the left side panel. Open it and see if there is still a problem with Word or not.

Normally, Word won't crash in the Safe Mode, but if it does, then it means that the application is irreparable.

Microsoft Word Not Opening On Macbook Pro

Solution 5. Reinstall Microsoft Office for Mac:

Microsoft Word For The Mac

Now, all there is left to do is to reinstall MS Word or the entire MS Office on your Mac. If you can't figure out the reasons why Microsoft word 2011 Mac keeps crashing, then deleting and reinstalling the Office suite is a much better idea. It will erase the previous settings and you will be able to use the newer version without any problem.

Step 1 Quit all application running on Mac and open the Hard Drive. Find the Application folder and select the MS Office 2011 or the version which is causing problems.

Step 2 Drag the MS Office suite to Trash and Reinstall MS Office from the App Store.

Finally, all the problems will be resolved. But if you had any unsaved or edited document, then it will get deleted while trying to fix MS Word. Thus, you will need help with the recovery of those files too.

Part 3. How to Recover Crashed and Unsaved Word Documents on Mac

People often search for a tool on forums and other platforms stating 'word crashed recover document on Mac'. But most of them don't come across a reliable and promising solution. But you don't have to be disappointed as Recoverit for Mac is here.

If you want to know how to recover word document after crash Mac, then Recoverit is your answer. This powerful tool allows the users to rescue all kinds of data from images to word files, videos to audios, archives to emails, etc. Whether you lost data due to virus attack, drive formatting, system crash, lost partition, or empty Trash, this software can help you under all circumstances. With a 99% success rate and 100% safety level, we can assure that Recoverit is the ideal tool for quick and efficient recovery of your lost files.

Recoverit for Mac

The Best Word File Recovery Software:

• It is compatible with both Windows and Mac operating system.
• It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
• All major types of files can be recovered including office documents, music, images, video, emails, and archives.
• It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.

Step 1Run Recoverit

Launch the program and you will see the different file types which are offered by iSkysoft for recovery.

Step 2Select Device for Recovery

The software will display the available volumes and partitions and connected device on the screen. Select the device or volume from which you want to recover data and hit the Start button.

Step 3Scan and Recover

It will take a while before the scan results are displayed on the screen. As the files appear according to their respective format, it will be easy for you to look for specific files. Have a preview of the files that you want to recover and click on the Recover option at the bottom of the screen.

Don't choose the same destination for the files as before as it can lead to overwriting or corruption. Also, make sure that you stop using the device after data loss.

Bonus Tips: How to Prevent 'Word Keeps Crashing on Mac' Problem

Microsoft Word For Macbook Pro

Here are some additional tips that can help you to avoid the crashing problem. If word keeps crashing on Mac, then you better focus on the tips otherwise the problem will keep popping up.

• Make sure that your MS Office suite stays updated. To ensure this, enable the Auto Update feature.
• Keep a solid anti-virus and anti-malware application on your system that can prevent the files from being corrupt.
• Never use a pirated version of MS Office or download it from an unreliable source.
• Try not to pass multiple commands at the same time as lead to a clash between commands.
• If an application hangs, then wait until it starts responding again and then tries the fixes.

Conclusion:

Hopefully, after you try the above-explained fixes the 'Microsoft word crashes on Mac' problem will be resolved. Consider the above tips to avoid the same problem in the near future. And if you end up losing some important files, then iSkysoft is here to rescue them in an instant. Tell all your friends about iSkysoft and help them to save their data too.

Microsoft Word Not Opening On Macbook